Contact Us

Contact Details

Whether you've left something on one of our buses or want to give us some feedback, we'd love to hear from you. Get in touch with customer services:

 

TfL Routes

TfL Lost property enquiry submission | NotLost Enquiry

Bedfordshire & Hertfordshire buses 
Please email us at unobus@herts.ac.uk 
This email box is monitored from 0800 until 1700 Monday to Friday. 
This is the best way to contact us for all eventualities. 
If the reason for the contact is lost property, clearly mark the email lost property and include a contact phone number in case we need to contact you. 
It may not always be possible to provide a call back, correspondence through email is the best way to make enquiries about service changes, fare arrangements and any circumstances that did not meet your expectations. 

You can write to us, too:

Uno
Gypsy Moth Avenue
Hatfield
AL10 9BS

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FAQs

Got a Quick Question? Check out some of our Frequently Asked Questions here.

Type your query or a key word into the box below. A list of possible questions should appear and simply click on the relevant one to find the answer.

If your question is a new one for us, click 'Ask a question', give us your email address and we'll get back to you as soon as we can.

(Please use the 'Contact Us' form for detailed enquiries and complaints)